Figisgallery.com: No one answered ! An order was placed *****. Sh...
A Figisgallery.com customer review by GetHuman user ~Me Russell Olson from November 19th, 2017
Background on ~Me Russell Olson's case
GetHuman: ~Me Russell Olson - can you tell our other Figisgallery.com customers when your case took place?
~Me Russell Olson: Sure. It was evening, on November 17th.
GetHuman: Did you reach out to Figisgallery.com, and if so, how?
GetHuman: And which of these common Figisgallery.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Me Russell Olson a list of common Figisgallery.com problems)
~Me Russell Olson: "Cancel order" was why I was trying to call.
~Me Russell Olson's review of Figisgallery.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Figisgallery.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Me Russell Olson: No one answered ! An order was placed *****. Shipped **-**. Expected delivery is Thurs **-** (per Fed Ex). I paid extra for two day shipping. I was guaranteed it would be delivered by Christmas. If not I need reimbursed for the extra charges for shipping. This is my *nd year ordering from you. I placed * orders this year. If it's not delivered as promised and the additional charges I incurred This will be my last dealings with Figi's EVER. Nueskes in Wittenberg will gladly take my business. Now it's up to you *Customer. * ******Order * ***
GetHuman: Let's quantify your experience contacting Figisgallery.com. On a scale of 1 to 5, how easy is it go get help on a Figisgallery.com problem?
~Me Russell Olson: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Me Russell Olson: I'd give them a five out of five on communication.
GetHuman: And what about Figisgallery.com's ability to quickly and effectively address your problem?
~Me Russell Olson: For that I would say five out of five.
GetHuman: And finally- any advice for other Figisgallery.com customers?
~Me Russell Olson: Call them early in the day or late. Don't forget any personal or account information you might need for Figisgallery.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Me Russell Olson taken from his Figisgallery.com customer service problem that occurred on November 17th, 2017.
Figisgallery.com
5.00 of 5 stars | 4 reviews
~Me Russell Olson's Figisgallery.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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