FindTheBest.com pretends to be a database resou...

A Findthebest.com customer review by GetHuman user ~Ron from November 25th, 2017

Background on ~Ron's case

GetHuman: ~Ron - can you tell our other Findthebest.com customers when your case took place?
~Ron: Yes. It was morning, on November 19th.
GetHuman: Did you reach out to Findthebest.com, and if so, how?
~Ron: I used the 805-335-2433 number I found for on the GetHuman Findthebest.com customer phone number page I was on: Findthebest.com Customer Service Phone Number
GetHuman: And which of these common Findthebest.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Ron a list of common Findthebest.com problems)
~Ron: "None of those really matches why I wanted to call Findthebest.com that day." was why I was trying to call.

~Ron's review of Findthebest.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Findthebest.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ron: FindTheBest.com pretends to be a database resource for businesses and consumers seeking businesses. However, it continues to post family addresses and phones with bogus business names. When the family tries to use the links of the website to request a delete of their data, they are given an *** number supposedly for Dunn & Bradstreet. The *** number, though, connects them to a "free" Bahama Cruise offer instead. FindTheBest.com is a marketing scam site with no intent to provide reliable nor useable business data for any one at any time for any reason. Further, we are a family in a large condo building. We are NOT a business nor an organization of any type. Our family address and phone is now linked to a bogus business name in Evanston, Illinois for a company that does not exist anywhere in Illinois. The irresponsible use of personal data toward the marketing scam of FindTheBest is point-blank fraudulent.
GetHuman: Let's quantify your experience contacting Findthebest.com. On a scale of 1 to 5, how easy is it go get help on a Findthebest.com problem?
~Ron: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ron: I'd give them a one out of five on communication.
GetHuman: And what about Findthebest.com's ability to quickly and effectively address your problem?
~Ron: For that I would say one out of five.
GetHuman: And finally- any advice for other Findthebest.com customers?
~Ron: Call them early in the day or late. Don't forget any personal or account information you might need for Findthebest.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ron taken from his Findthebest.com customer service problem that occurred on November 19th, 2017.

Findthebest.com

1.00 of 5 stars | 7 reviews

~Ron's Findthebest.com Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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