Fingerhut.com: A fingerhut rep called me with in one minute. A...
A Fingerhut.com customer review by GetHuman user GetHuman-324595 from November 11th, 2017
Background on GetHuman-324595's case
GetHuman: GetHuman-324595 - can you tell our other Fingerhut.com customers when your case took place?
GetHuman-324595: Yes I can. It was morning, on November 9th.
GetHuman: Did you reach out to Fingerhut.com, and if so, how?
GetHuman: And which of these common Fingerhut.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-324595 a list of common Fingerhut.com problems)
GetHuman-324595: "Change order" was why I was trying to call.
GetHuman-324595's review of Fingerhut.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-324595: A fingerhut rep called me with in one minute. After i previously tried for like ** mins to get a hold of someone i remember a friend using Gethuman.com. Works great.
GetHuman: Let's quantify your experience contacting Fingerhut.com. On a scale of 1 to 5, how easy is it go get help on a Fingerhut.com problem?
GetHuman-324595: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-324595: I'd give them a five out of five on communication.
GetHuman: And what about Fingerhut.com's ability to quickly and effectively address your problem?
GetHuman-324595: For that I would say two out of five.
GetHuman: And finally- any advice for other Fingerhut.com customers?
GetHuman-324595: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Fingerhut.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-324595 taken from his Fingerhut.com customer service problem that occurred on November 9th, 2017.