Fingerhut: Very good number it's frustrating to find one y...
A Fingerhut customer review by GetHuman user ~Luna moon from November 23rd, 2017
Background on ~Luna moon's case
GetHuman: ~Luna moon - can you tell our other Fingerhut customers when your case took place?
~Luna moon: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Luna moon a list of common Fingerhut problems)
~Luna moon: "Track order" was why I was trying to call.
~Luna moon's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Luna moon: Very good number it's frustrating to find one your number was just what I needed. I will download your app
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Luna moon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Luna moon: I'd give them a one out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Luna moon: For that I would say four out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Luna moon: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Luna moon taken from his Fingerhut customer service problem that occurred on November 22nd, 2017.