Fingerhut: i payed off my account * mos. early and *they...
A Fingerhut customer review by GetHuman user ~white lighting from November 28th, 2017
Background on ~white lighting's case
GetHuman: ~white lighting - can you tell our other Fingerhut customers when your case took place?
~white lighting: Yes I can. It was afternoon, on November 26th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~white lighting a list of common Fingerhut problems)
~white lighting: "Update Account Info" was why I was trying to call.
~white lighting's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~white lighting: i payed off my account * mos. early and *they said they would not rise my gredit ha*to high any way
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~white lighting: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~white lighting: I'd give them a three out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~white lighting: For that I would say one out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~white lighting: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~white lighting taken from his Fingerhut customer service problem that occurred on November 26th, 2017.