First Choice Power: Fro a human, call new customer...
A First Choice Power customer review by GetHuman user ~Katy from November 23rd, 2017
Background on ~Katy's case
GetHuman: ~Katy - can you tell our other First Choice Power customers when your case took place?
~Katy: Yes. It was middle of the night, on November 16th.
GetHuman: Did you reach out to First Choice Power, and if so, how?
GetHuman: And which of these common First Choice Power customer issues best describes the reason you wanted to talk to them?
(Shows ~Katy a list of common First Choice Power problems)
~Katy: "Complaint" was why I was trying to call.
~Katy's review of First Choice Power customer service
GetHuman: So how would you sum up your experience for GetHuman's First Choice Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Katy: Fro a human, call new customer * (*-***-***-****), select option *, don't press any other buttons or answer any other questions...just wait
GetHuman: Let's quantify your experience contacting First Choice Power. On a scale of 1 to 5, how easy is it go get help on a First Choice Power problem?
~Katy: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Katy: I'd give them a one out of five on communication.
GetHuman: And what about First Choice Power's ability to quickly and effectively address your problem?
~Katy: For that I would say one out of five.
GetHuman: And finally- any advice for other First Choice Power customers?
~Katy: Call them early in the day or late. Don't forget any personal or account information you might need for First Choice Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Katy taken from his First Choice Power customer service problem that occurred on November 16th, 2017.
First Choice Power
1.00 of 5 stars | 8 reviews
~Katy's First Choice Power Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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