Fiserv Inc.: Fiserv is a bad company and within the Business...
A Fiserv Inc. customer review by GetHuman user ~annoymous from November 11th, 2017
Background on ~annoymous's case
GetHuman: ~annoymous - can you tell our other Fiserv Inc. customers when your case took place?
~annoymous: Yeah. It was morning, on November 3rd.
GetHuman: Did you reach out to Fiserv Inc., and if so, how?
GetHuman: And which of these common Fiserv Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~annoymous a list of common Fiserv Inc. problems)
~annoymous: "Complaint" was why I was trying to call.
~annoymous's review of Fiserv Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Fiserv Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~annoymous: Fiserv is a bad company and within the Business Unit ETG they run a horrible operation. The senior exceutive team with the extensive wasteful travel causes them to be over budget thus not allowing the techincal team an opprtunity a chance to take trainging classes. A sexual harrassment sut among ETG senior team swep under the rug. Firinf personnel for no reason.
GetHuman: Let's quantify your experience contacting Fiserv Inc.. On a scale of 1 to 5, how easy is it go get help on a Fiserv Inc. problem?
~annoymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~annoymous: I'd give them a two out of five on communication.
GetHuman: And what about Fiserv Inc.'s ability to quickly and effectively address your problem?
~annoymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Fiserv Inc. customers?
~annoymous: Call them early in the day or late. Don't forget any personal or account information you might need for Fiserv Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~annoymous taken from his Fiserv Inc. customer service problem that occurred on November 3rd, 2017.
Fiserv Inc.
2.00 of 5 stars | 1 reviews
~annoymous's Fiserv Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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