Fisher-Price.com: it's about an old toy ** years old but still working

A Fisher-Price.com customer review by GetHuman user GetHuman-sajenijw from December 7th, 2017

Background on GetHuman-sajenijw's case

GetHuman: GetHuman-sajenijw - can you tell our other Fisher-Price.com customers when your case took place?
GetHuman-sajenijw: Yup. It was afternoon, on November 28th.
GetHuman: Did you reach out to Fisher-Price.com, and if so, how?
GetHuman-sajenijw: I used a phone number I found on the GetHuman Fisher-Price.com customer service contact info page: Contact Fisher-Price.com Customer Service
GetHuman: And which of these common Fisher-Price.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-sajenijw a list of common Fisher-Price.com problems)
GetHuman-sajenijw: "Cancel order" was why I was trying to call.

GetHuman-sajenijw's review of Fisher-Price.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Fisher-Price.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-sajenijw: it's about an old toy ** years old but still working
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-sajenijw: my cousin got it as a present from his aunt and we used to play with it when we were kids. it has a beautiful music of toyland. ** years or more its still singing. it's amazing
GetHuman: Let's quantify your experience contacting Fisher-Price.com. On a scale of 1 to 5, how easy is it go get help on a Fisher-Price.com problem?
GetHuman-sajenijw: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-sajenijw: I'd give them a five out of five on communication.
GetHuman: And what about Fisher-Price.com's ability to quickly and effectively address your problem?
GetHuman-sajenijw: For that I would say five out of five.
GetHuman: And finally- any advice for other Fisher-Price.com customers?
GetHuman-sajenijw: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Fisher-Price.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-sajenijw taken from his Fisher-Price.com customer service problem that occurred on November 28th, 2017.

Fisher-Price.com

5.00 of 5 stars | 1 reviews

GetHuman-sajenijw's Fisher-Price.com Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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