Flagstuff.com: Five days and still no call back, they received...

A Flagstuff.com customer review by GetHuman user GetHuman-384149 from November 11th, 2017

Background on GetHuman-384149's case

GetHuman: GetHuman-384149 - can you tell our other Flagstuff.com customers when your case took place?
GetHuman-384149: Yes. It was morning, on November 9th.
GetHuman: Did you reach out to Flagstuff.com, and if so, how?
GetHuman-384149: I used the 855-962-6249 number I found for on the GetHuman Flagstuff.com customer phone number page I was on: Flagstuff.com Customer Service Phone Number
GetHuman: And which of these common Flagstuff.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-384149 a list of common Flagstuff.com problems)
GetHuman-384149: "Complaint" was why I was trying to call.

GetHuman-384149's review of Flagstuff.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Flagstuff.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-384149: Five days and still no call back, they received money and I can't find out about * flag orders. No Live person, no call back, think this is a scam. No phone * on conformation page and can't get back to email because it user and password blocked which was never created on my end in the first place went straight to cart with charge card info. I think this company is bogus.
GetHuman: Let's quantify your experience contacting Flagstuff.com. On a scale of 1 to 5, how easy is it go get help on a Flagstuff.com problem?
GetHuman-384149: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-384149: I'd give them a one out of five on communication.
GetHuman: And what about Flagstuff.com's ability to quickly and effectively address your problem?
GetHuman-384149: For that I would say one out of five.
GetHuman: And finally- any advice for other Flagstuff.com customers?
GetHuman-384149: Call them early in the day or late. Don't forget any personal or account information you might need for Flagstuff.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-384149 taken from his Flagstuff.com customer service problem that occurred on November 9th, 2017.

Flagstuff.com

2.00 of 5 stars | 1 reviews

GetHuman-384149's Flagstuff.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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