Florida Department of Children & Families: Called more than * times couldnt get noone. Got...

A Florida Department of Children & Families customer review by GetHuman user GetHuman-397488 from November 23rd, 2017

Background on GetHuman-397488's case

GetHuman: GetHuman-397488 - can you tell our other Florida Department of Children & Families customers when your case took place?
GetHuman-397488: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman-397488: I used the 866-762-2237 number I found for on the GetHuman Florida Department of Children & Families customer phone number page I was on: Florida Department of Children & Families Customer Service Phone Number
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397488 a list of common Florida Department of Children & Families problems)
GetHuman-397488: "Find forms" was why I was trying to call.

GetHuman-397488's review of Florida Department of Children & Families customer service

GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397488: Called more than * times couldnt get noone. Got a letter this weekend for an appt on tomorrow & I wont be here then needed to reschedule but i cant cause noone answers to assist. Very disturbing & inconvenient. I need help now ***-***-****. I cant sit by the phone to keep calling. *Carlise Lakes
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
GetHuman-397488: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397488: I'd give them a one out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
GetHuman-397488: For that I would say three out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
GetHuman-397488: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397488 taken from his Florida Department of Children & Families customer service problem that occurred on November 16th, 2017.

Florida Department of Children & Families

2.00 of 5 stars | 47 reviews

GetHuman-397488's Florida Department of Children & Families Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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