Florida Department of Revenue: NOT UNDERSTANDING BY REPRESENTATIVE OF INFORMAT...
A Florida Department of Revenue customer review by GetHuman user GetHuman-12334 from November 22nd, 2017
Background on GetHuman-12334's case
GetHuman: GetHuman-12334 - can you tell our other Florida Department of Revenue customers when your case took place?
GetHuman-12334: Yes. It was morning, on November 18th.
GetHuman: Did you reach out to Florida Department of Revenue, and if so, how?
GetHuman: And which of these common Florida Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-12334 a list of common Florida Department of Revenue problems)
GetHuman-12334: "None of those really matches why I wanted to call Florida Department of Revenue that day." was why I was trying to call.
GetHuman-12334's review of Florida Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-12334: NOT UNDERSTANDING BY REPRESENTATIVE OF INFORMATION I NEEDED . THIS IS ONLY A CALL CENTER NO CASE INFO HANDLED AT THIS LOCATION HAD TO BE GIVEN ANOTHER NUMBER ONLY TO BE PLACED ON HOLD FOR OVER ** MINUTES...
GetHuman: Let's quantify your experience contacting Florida Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Revenue problem?
GetHuman-12334: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-12334: I'd give them a one out of five on communication.
GetHuman: And what about Florida Department of Revenue's ability to quickly and effectively address your problem?
GetHuman-12334: For that I would say four out of five.
GetHuman: And finally- any advice for other Florida Department of Revenue customers?
GetHuman-12334: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-12334 taken from his Florida Department of Revenue customer service problem that occurred on November 18th, 2017.