Florida Highway Patrol: Twice now I have tried to call FHP of Lake Coun...
A Florida Highway Patrol customer review by GetHuman user ~Lena from November 21st, 2017
Background on ~Lena's case
GetHuman: ~Lena - can you tell our other Florida Highway Patrol customers when your case took place?
~Lena: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Florida Highway Patrol, and if so, how?
GetHuman: And which of these common Florida Highway Patrol customer issues best describes the reason you wanted to talk to them?
(Shows ~Lena a list of common Florida Highway Patrol problems)
~Lena: "None of those really matches why I wanted to call Florida Highway Patrol that day." was why I was trying to call.
~Lena's review of Florida Highway Patrol customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Highway Patrol customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lena: Twice now I have tried to call FHP of Lake County no one answered both calls on Sat. This past Sat there was a drunk driver driving a bait truck. Two Fridays back a older man with NY plates came with in inches of hitting my car and no one answered.
GetHuman: Let's quantify your experience contacting Florida Highway Patrol. On a scale of 1 to 5, how easy is it go get help on a Florida Highway Patrol problem?
~Lena: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lena: I'd give them a five out of five on communication.
GetHuman: And what about Florida Highway Patrol's ability to quickly and effectively address your problem?
~Lena: For that I would say five out of five.
GetHuman: And finally- any advice for other Florida Highway Patrol customers?
~Lena: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Highway Patrol to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lena taken from his Florida Highway Patrol customer service problem that occurred on November 19th, 2017.
Florida Highway Patrol
5.00 of 5 stars | 7 reviews
~Lena's Florida Highway Patrol Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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