FloristExpress.net: This place is a scam. I ordered flowers and pai...
A FloristExpress.net customer review by GetHuman user GetHuman-200910 from November 10th, 2017
Background on GetHuman-200910's case
GetHuman: GetHuman-200910 - can you tell our other FloristExpress.net customers when your case took place?
GetHuman-200910: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to FloristExpress.net, and if so, how?
GetHuman: And which of these common FloristExpress.net customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-200910 a list of common FloristExpress.net problems)
GetHuman-200910: "Cancel order" was why I was trying to call.
GetHuman-200910's review of FloristExpress.net customer service
GetHuman: So how would you sum up your experience for GetHuman's FloristExpress.net customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-200910: This place is a scam. I ordered flowers and paid extra for next day delivery. Not only did the flowers not show up that day they still have not showed up the next am as promised. Florist Express is part of Pro Flowers. Beware and they won't give me my money back!
GetHuman: Let's quantify your experience contacting FloristExpress.net. On a scale of 1 to 5, how easy is it go get help on a FloristExpress.net problem?
GetHuman-200910: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-200910: I'd give them a one out of five on communication.
GetHuman: And what about FloristExpress.net's ability to quickly and effectively address your problem?
GetHuman-200910: For that I would say one out of five.
GetHuman: And finally- any advice for other FloristExpress.net customers?
GetHuman-200910: Call them early in the day or late. Don't forget any personal or account information you might need for FloristExpress.net to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-200910 taken from his FloristExpress.net customer service problem that occurred on November 4th, 2017.
FloristExpress.net
1.00 of 5 stars | 1 reviews
GetHuman-200910's FloristExpress.net Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like FloristExpress.net, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with FloristExpress.net in any way.