I have bought a pair of Florsheim Shoes from Ro...
A Florsheim customer review by GetHuman user ~umesh pandey from November 27th, 2017
Background on ~umesh pandey's case
GetHuman: ~umesh pandey - can you tell our other Florsheim customers when your case took place?
~umesh pandey: Yes. It was evening, on November 24th.
GetHuman: Did you reach out to Florsheim, and if so, how?
GetHuman: And which of these common Florsheim customer issues best describes the reason you wanted to talk to them?
(Shows ~umesh pandey a list of common Florsheim problems)
~umesh pandey: "Cancel order" was why I was trying to call.
~umesh pandey's review of Florsheim customer service
GetHuman: So how would you sum up your experience for GetHuman's Florsheim customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~umesh pandey: I have bought a pair of Florsheim Shoes from Rocia by Regal Shop No. *** - *** Iskan Mall Nr. Rajpath Club, Sarkhej, Ahmedabad. I have used the shoes for only ** Days, one of the shoes bottom has worn apart. Is this the quality of Product Florsheim is manufacturing.*Also I have given the shoes for repairing on **.**.**** and after repairing received on **.**.**** after * days using I got broken the sole of shoes again. I have given the shoes for repairing to Rocia again on **.**.**** and after repairing I received the same on **.**.****. After few days using I found same problem the sole got broken.**Really I am very troubled in this situation and I am not able to purchase another shoes repairing time also very long and after repairing I am not getting durability. **Kindly advise me really I am very worried.**With Best Regards**Umesh Pandey
GetHuman: Let's quantify your experience contacting Florsheim. On a scale of 1 to 5, how easy is it go get help on a Florsheim problem?
~umesh pandey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~umesh pandey: I'd give them a one out of five on communication.
GetHuman: And what about Florsheim's ability to quickly and effectively address your problem?
~umesh pandey: For that I would say two out of five.
GetHuman: And finally- any advice for other Florsheim customers?
~umesh pandey: Call them early in the day or late. Don't forget any personal or account information you might need for Florsheim to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~umesh pandey taken from his Florsheim customer service problem that occurred on November 24th, 2017.
Florsheim
1.00 of 5 stars | 7 reviews
~umesh pandey's Florsheim Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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