For Eyes: I have to call the customer service number back...

A For Eyes customer review by GetHuman user ~kneadmuscles53@aol.com from November 24th, 2017

Background on ~kneadmuscles53@aol.com's case

GetHuman: ~kneadmuscles53@aol.com - can you tell our other For Eyes customers when your case took place?
~kneadmuscles53@aol.com: Yes. It was afternoon, on November 15th.
GetHuman: Did you reach out to For Eyes, and if so, how?
~kneadmuscles53@aol.com: I used the 800-367-3937 number I found for on the GetHuman For Eyes customer phone number page I was on: For Eyes Customer Service Phone Number
GetHuman: And which of these common For Eyes customer issues best describes the reason you wanted to talk to them?
(Shows ~kneadmuscles53@aol.com a list of common For Eyes problems)
~kneadmuscles53@aol.com: "Track order" was why I was trying to call.

~kneadmuscles53@aol.com's review of For Eyes customer service

GetHuman: So how would you sum up your experience for GetHuman's For Eyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kneadmuscles53@aol.com: I have to call the customer service number back again after I visit the local For Eyes store if I am not satisfied with their service to my problem.
GetHuman: Let's quantify your experience contacting For Eyes. On a scale of 1 to 5, how easy is it go get help on a For Eyes problem?
~kneadmuscles53@aol.com: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kneadmuscles53@aol.com: I'd give them a five out of five on communication.
GetHuman: And what about For Eyes's ability to quickly and effectively address your problem?
~kneadmuscles53@aol.com: For that I would say four out of five.
GetHuman: And finally- any advice for other For Eyes customers?
~kneadmuscles53@aol.com: Call them early in the day or late. Don't forget any personal or account information you might need for For Eyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kneadmuscles53@aol.com taken from his For Eyes customer service problem that occurred on November 15th, 2017.

For Eyes

5.00 of 5 stars | 4 reviews

~kneadmuscles53@aol.com's For Eyes Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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