Ford Motor Credit: Albeit ***-***-**** main number never answered...

A Ford Motor Credit customer review by GetHuman user GetHuman-202052 from November 6th, 2017

Background on GetHuman-202052's case

GetHuman: GetHuman-202052 - can you tell our other Ford Motor Credit customers when your case took place?
GetHuman-202052: Yeah. It was morning, on October 28th.
GetHuman: Did you reach out to Ford Motor Credit, and if so, how?
GetHuman-202052: I used the 800-727-7000 number I found for on the GetHuman Ford Motor Credit customer phone number page I was on: Ford Motor Credit Customer Service Phone Number
GetHuman: And which of these common Ford Motor Credit customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-202052 a list of common Ford Motor Credit problems)
GetHuman-202052: "Request a loan" was why I was trying to call.

GetHuman-202052's review of Ford Motor Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Ford Motor Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-202052: Albeit ***-***-**** main number never answered... this one did and Kevin was on target in clearing up the errant e-mails
GetHuman: Let's quantify your experience contacting Ford Motor Credit. On a scale of 1 to 5, how easy is it go get help on a Ford Motor Credit problem?
GetHuman-202052: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-202052: I'd give them a five out of five on communication.
GetHuman: And what about Ford Motor Credit's ability to quickly and effectively address your problem?
GetHuman-202052: For that I would say five out of five.
GetHuman: And finally- any advice for other Ford Motor Credit customers?
GetHuman-202052: Call them early in the day or late. Don't forget any personal or account information you might need for Ford Motor Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-202052 taken from his Ford Motor Credit customer service problem that occurred on October 28th, 2017.

Ford Motor Credit

4.43 of 5 stars | 87 reviews
Ford Motor Credit ReviewsFord Motor Credit's Phone NumberAll Ford Motor Credit contact info

GetHuman-202052's Ford Motor Credit Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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