This is the "main" number for Ford Motor Credit...

A Ford Motor Credit customer review by GetHuman user ~Big Blue from November 21st, 2017

Background on ~Big Blue's case

GetHuman: ~Big Blue - can you tell our other Ford Motor Credit customers when your case took place?
~Big Blue: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Ford Motor Credit, and if so, how?
~Big Blue: I used the 800-727-7000 number I found for on the GetHuman Ford Motor Credit customer phone number page I was on: Ford Motor Credit Customer Service Phone Number
GetHuman: And which of these common Ford Motor Credit customer issues best describes the reason you wanted to talk to them?
(Shows ~Big Blue a list of common Ford Motor Credit problems)
~Big Blue: "Eligibility Question" was why I was trying to call.

~Big Blue's review of Ford Motor Credit customer service

GetHuman: So how would you sum up your experience for GetHuman's Ford Motor Credit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Big Blue: This is the "main" number for Ford Motor Credit. Exactly what I needed without having my paperwork in front of me! Didn't even need my Account Number...they asked for my SSN instead. Neat-o!!
GetHuman: Let's quantify your experience contacting Ford Motor Credit. On a scale of 1 to 5, how easy is it go get help on a Ford Motor Credit problem?
~Big Blue: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Big Blue: I'd give them a three out of five on communication.
GetHuman: And what about Ford Motor Credit's ability to quickly and effectively address your problem?
~Big Blue: For that I would say four out of five.
GetHuman: And finally- any advice for other Ford Motor Credit customers?
~Big Blue: Call them early in the day or late. Don't forget any personal or account information you might need for Ford Motor Credit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Big Blue taken from his Ford Motor Credit customer service problem that occurred on November 17th, 2017.

Ford Motor Credit

4.43 of 5 stars | 87 reviews

~Big Blue's Ford Motor Credit Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Ford Motor Credit, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Ford Motor Credit in any way.

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!