Forevermetals.com: I received the ring and I could not believe the...

A Forevermetals.com customer review by GetHuman user ~Bradd John from November 10th, 2017

Background on ~Bradd John's case

GetHuman: ~Bradd John - can you tell our other Forevermetals.com customers when your case took place?
~Bradd John: Yes. It was evening, on November 5th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
~Bradd John: I used the 800-730-8317 number I found for on the GetHuman Forevermetals.com customer phone number page I was on: Forevermetals.com Customer Service Phone Number
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Bradd John a list of common Forevermetals.com problems)
~Bradd John: "Cancel order" was why I was trying to call.

~Bradd John's review of Forevermetals.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bradd John: I received the ring and I could not believe the detail and symmetry. It is perfectly balanced and the hand engraving and filigree work is perfect. I will be proud to look at this ring on my wife's finger for the rest of our days together. Thanks Forever Metals!
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Bradd John: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bradd John: I'd give them a five out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Bradd John: For that I would say five out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Bradd John: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bradd John taken from his Forevermetals.com customer service problem that occurred on November 5th, 2017.

Forevermetals.com

5.00 of 5 stars | 39 reviews

~Bradd John's Forevermetals.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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