Forevermetals.com: My sister bought her husband's wedding band fro...
A Forevermetals.com customer review by GetHuman user ~Beatrice from November 12th, 2017
Background on ~Beatrice's case
GetHuman: ~Beatrice - can you tell our other Forevermetals.com customers when your case took place?
~Beatrice: Sure. It was afternoon, on November 7th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Beatrice a list of common Forevermetals.com problems)
~Beatrice: "Warranty claim" was why I was trying to call.
~Beatrice's review of Forevermetals.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beatrice: My sister bought her husband's wedding band from Forever Metals and he loved it. When I was looking or a band for my fiance for our wedding this is where I went *st. The sizing was off the *st time but it was not a problem to have it exchanged.
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Beatrice: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beatrice: I'd give them a five out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Beatrice: For that I would say five out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Beatrice: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beatrice taken from his Forevermetals.com customer service problem that occurred on November 7th, 2017.