Forevermetals.com: Wow, I was really amazed by Forever Metals serv...

A Forevermetals.com customer review by GetHuman user ~Helen Underwood from November 18th, 2017

Background on ~Helen Underwood's case

GetHuman: ~Helen Underwood - can you tell our other Forevermetals.com customers when your case took place?
~Helen Underwood: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Forevermetals.com, and if so, how?
~Helen Underwood: I used the 800-730-8317 number I found for on the GetHuman Forevermetals.com customer phone number page I was on: Forevermetals.com Customer Service Phone Number
GetHuman: And which of these common Forevermetals.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Helen Underwood a list of common Forevermetals.com problems)
~Helen Underwood: "Overcharge/Strange charge" was why I was trying to call.

~Helen Underwood's review of Forevermetals.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Forevermetals.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Helen Underwood: Wow, I was really amazed by Forever Metals service. Their tungsten rings selection are the best in the market! Both my fiance and me loves our new tungsten rings. We will buy our wedding bands from this store again.
GetHuman: Let's quantify your experience contacting Forevermetals.com. On a scale of 1 to 5, how easy is it go get help on a Forevermetals.com problem?
~Helen Underwood: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Helen Underwood: I'd give them a five out of five on communication.
GetHuman: And what about Forevermetals.com's ability to quickly and effectively address your problem?
~Helen Underwood: For that I would say four out of five.
GetHuman: And finally- any advice for other Forevermetals.com customers?
~Helen Underwood: Call them early in the day or late. Don't forget any personal or account information you might need for Forevermetals.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Helen Underwood taken from his Forevermetals.com customer service problem that occurred on November 9th, 2017.

Forevermetals.com

5.00 of 5 stars | 39 reviews

~Helen Underwood's Forevermetals.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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