Foscam: Wow-- unbelievable. Was caller *** when I firs...
A Foscam customer review by GetHuman user ~Blacklab99 from November 25th, 2017
Background on ~Blacklab99's case
GetHuman: ~Blacklab99 - can you tell our other Foscam customers when your case took place?
~Blacklab99: Yes I can. It was morning, on November 16th.
GetHuman: Did you reach out to Foscam, and if so, how?
GetHuman: And which of these common Foscam customer issues best describes the reason you wanted to talk to them?
(Shows ~Blacklab99 a list of common Foscam problems)
~Blacklab99: "Technical support" was why I was trying to contact.
~Blacklab99's review of Foscam customer service
GetHuman: So how would you sum up your experience for GetHuman's Foscam customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Blacklab99: Wow-- unbelievable. Was caller *** when I first connected. WOW. Are their products really that bad or do they have one person answering calls?
GetHuman: Let's quantify your experience contacting Foscam. On a scale of 1 to 5, how easy is it go get help on a Foscam problem?
~Blacklab99: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Blacklab99: I'd give them a five out of five on communication.
GetHuman: And what about Foscam's ability to quickly and effectively address your problem?
~Blacklab99: For that I would say five out of five.
GetHuman: And finally- any advice for other Foscam customers?
~Blacklab99: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Foscam to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Blacklab99 taken from his Foscam customer service problem that occurred on November 16th, 2017.
Foscam
5.00 of 5 stars | 3 reviews
~Blacklab99's Foscam Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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