Fotobella.com: An item is missing from my delivered order with...
A Fotobella.com customer review by GetHuman user GetHuman-48418 from November 27th, 2017
Background on GetHuman-48418's case
GetHuman: GetHuman-48418 - can you tell our other Fotobella.com customers when your case took place?
GetHuman-48418: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to Fotobella.com, and if so, how?
GetHuman: And which of these common Fotobella.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-48418 a list of common Fotobella.com problems)
GetHuman-48418: "Cancel order" was why I was trying to call.
GetHuman-48418's review of Fotobella.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Fotobella.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-48418: An item is missing from my delivered order with no explanation or back order notation or refund offer. The lady took my information down in detail and said someone would call me back as soon as possible. When I asked what that typically might be she said probably the next business day. So I'm hoping to hear that quickly.
GetHuman: Let's quantify your experience contacting Fotobella.com. On a scale of 1 to 5, how easy is it go get help on a Fotobella.com problem?
GetHuman-48418: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-48418: I'd give them a five out of five on communication.
GetHuman: And what about Fotobella.com's ability to quickly and effectively address your problem?
GetHuman-48418: For that I would say five out of five.
GetHuman: And finally- any advice for other Fotobella.com customers?
GetHuman-48418: Call them early in the day or late. Don't forget any personal or account information you might need for Fotobella.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-48418 taken from his Fotobella.com customer service problem that occurred on November 19th, 2017.