Issue with Fox News

A Fox News customer review by GetHuman user GetHuman-lifescop from December 5th, 2017

Background on GetHuman-lifescop's case

GetHuman: GetHuman-lifescop - can you tell our other Fox News customers when your case took place?
GetHuman-lifescop: Yes. It was evening, on November 29th.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman-lifescop: I used the 888-369-4762 number I found for on the GetHuman Fox News customer phone number page I was on: Fox News Customer Service Phone Number
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lifescop a list of common Fox News problems)
GetHuman-lifescop: "Cancel Service" was why I was trying to call.

GetHuman-lifescop's review of Fox News customer service

GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lifescop: Issue with Fox News
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-lifescop: After observing Hillary Clinton lately with her angry outburst attacking Trump, the voters may consider she is the one who is the most dangerous person to be near the "RED BUTTON ". Her angry "Temperament" indicates she is the candidate that WE THE PEOPLE do not need as our next president.**Randall
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
GetHuman-lifescop: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lifescop: I'd give them a five out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
GetHuman-lifescop: For that I would say four out of five.
GetHuman: And finally- any advice for other Fox News customers?
GetHuman-lifescop: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lifescop taken from his Fox News customer service problem that occurred on November 29th, 2017.

Fox News

1.82 of 5 stars | 70 reviews

GetHuman-lifescop's Fox News Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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