Fox News: What is going on with FOX and DISH. I am a huge...
A Fox News customer review by GetHuman user ~randyrwb from November 25th, 2017
Background on ~randyrwb's case
GetHuman: ~randyrwb - can you tell our other Fox News customers when your case took place?
~randyrwb: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Fox News, and if so, how?
GetHuman: And which of these common Fox News customer issues best describes the reason you wanted to talk to them?
(Shows ~randyrwb a list of common Fox News problems)
~randyrwb: "Update Account Info" was why I was trying to call.
~randyrwb's review of Fox News customer service
GetHuman: So how would you sum up your experience for GetHuman's Fox News customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~randyrwb: What is going on with FOX and DISH. I am a huge FOX fan and you are almost all the shows I watch. I have raised **** with DISH. You are doing a major dis-service to your millions of viewers.**From what I hear, you are the one who pulled the programming from DISH and at the Christmas season when more people watch FOX.**What you are doing is unlike what I always thought FOX stood for...........I see greed!**I want FOX back NO.**Randy Brown, Bremen, GA.
GetHuman: Let's quantify your experience contacting Fox News. On a scale of 1 to 5, how easy is it go get help on a Fox News problem?
~randyrwb: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~randyrwb: I'd give them a three out of five on communication.
GetHuman: And what about Fox News's ability to quickly and effectively address your problem?
~randyrwb: For that I would say one out of five.
GetHuman: And finally- any advice for other Fox News customers?
~randyrwb: Call them early in the day or late. Don't forget any personal or account information you might need for Fox News to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~randyrwb taken from his Fox News customer service problem that occurred on November 15th, 2017.