At Fred Meyers gas at **** W. **th Eugene Orego...
A Fred Meyer customer review by GetHuman user ~stevezeitz from November 6th, 2017
Background on ~stevezeitz's case
GetHuman: ~stevezeitz - can you tell our other Fred Meyer customers when your case took place?
~stevezeitz: Yes. It was late at night, on October 29th.
GetHuman: Did you reach out to Fred Meyer, and if so, how?
GetHuman: And which of these common Fred Meyer customer issues best describes the reason you wanted to talk to them?
(Shows ~stevezeitz a list of common Fred Meyer problems)
~stevezeitz: "Warranty claim" was why I was trying to call.
~stevezeitz's review of Fred Meyer customer service
GetHuman: So how would you sum up your experience for GetHuman's Fred Meyer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~stevezeitz: At Fred Meyers gas at **** W. **th Eugene Oregon ***** I handed them my debit card and asked for $** gas. My first purchase of the day. I checked my bank balance soon after and it was off by over $***! Fred Meyers gas, instead of keying in $** has a default set at $***. They froze $*** dollars from my account with no warning and no authorization to do so. Now I have to wait two or three days before I get the money back. The very idea that you could have every cent that you have frozen for $** gas is frightening and must be stopped immediately.
GetHuman: Let's quantify your experience contacting Fred Meyer. On a scale of 1 to 5, how easy is it go get help on a Fred Meyer problem?
~stevezeitz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~stevezeitz: I'd give them a five out of five on communication.
GetHuman: And what about Fred Meyer's ability to quickly and effectively address your problem?
~stevezeitz: For that I would say four out of five.
GetHuman: And finally- any advice for other Fred Meyer customers?
~stevezeitz: Call them early in the day or late. Don't forget any personal or account information you might need for Fred Meyer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~stevezeitz taken from his Fred Meyer customer service problem that occurred on October 29th, 2017.
Fred Meyer
2.50 of 5 stars | 84 reviews
~stevezeitz's Fred Meyer Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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