Freelancer.com: I was not able to understand a woman's accent c...
A Freelancer.com customer review by GetHuman user GetHuman10225 from December 3rd, 2017
Background on GetHuman10225's case
GetHuman: GetHuman10225 - can you tell our other Freelancer.com customers when your case took place?
GetHuman10225: Yup. It was middle of the night, on November 30th.
GetHuman: Did you reach out to Freelancer.com, and if so, how?
GetHuman: And which of these common Freelancer.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman10225 a list of common Freelancer.com problems)
GetHuman10225: "Overcharge/Strange charge" was why I was trying to contact.
GetHuman10225's review of Freelancer.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Freelancer.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman10225: I was not able to understand a woman's accent calling me with an email address. I listened * time...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman10225: I was not able to understand a woman's accent calling me with an email address. I listened * times to it and didn't get it. Can you give me the email address please? The email would deliver instructions for my first job awarded - Swarovski Crystal Embezzlement.
GetHuman: Let's quantify your experience contacting Freelancer.com. On a scale of 1 to 5, how easy is it go get help on a Freelancer.com problem?
GetHuman10225: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman10225: I'd give them a one out of five on communication.
GetHuman: And what about Freelancer.com's ability to quickly and effectively address your problem?
GetHuman10225: For that I would say one out of five.
GetHuman: And finally- any advice for other Freelancer.com customers?
GetHuman10225: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Freelancer.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman10225 taken from his Freelancer.com customer service problem that occurred on November 30th, 2017.