Frigidaire Parts: The real human heard my question and sent me to...
A Frigidaire Parts customer review by GetHuman user GetHuman-350325 from November 11th, 2017
Background on GetHuman-350325's case
GetHuman: GetHuman-350325 - can you tell our other Frigidaire Parts customers when your case took place?
GetHuman-350325: Yes I can. It was afternoon, on November 4th.
GetHuman: Did you reach out to Frigidaire Parts, and if so, how?
GetHuman: And which of these common Frigidaire Parts customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-350325 a list of common Frigidaire Parts problems)
GetHuman-350325: "Technical support" was why I was trying to call.
GetHuman-350325's review of Frigidaire Parts customer service
GetHuman: So how would you sum up your experience for GetHuman's Frigidaire Parts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-350325: The real human heard my question and sent me to a computer loop!! Not helpful at all. I called back again and asked to not be sent to a computer but a human. The person found a number for a human that had worked the day before and connected me. The final person was helpful.
GetHuman: Let's quantify your experience contacting Frigidaire Parts. On a scale of 1 to 5, how easy is it go get help on a Frigidaire Parts problem?
GetHuman-350325: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-350325: I'd give them a five out of five on communication.
GetHuman: And what about Frigidaire Parts's ability to quickly and effectively address your problem?
GetHuman-350325: For that I would say five out of five.
GetHuman: And finally- any advice for other Frigidaire Parts customers?
GetHuman-350325: Call them early in the day or late. Don't forget any personal or account information you might need for Frigidaire Parts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-350325 taken from his Frigidaire Parts customer service problem that occurred on November 4th, 2017.
Frigidaire Parts
5.00 of 5 stars | 8 reviews
GetHuman-350325's Frigidaire Parts Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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