Frigidaire: I believe my problem is solved. I had spent...
A Frigidaire customer review by GetHuman user ~tom fitz from November 22nd, 2017
Background on ~tom fitz's case
GetHuman: ~tom fitz - can you tell our other Frigidaire customers when your case took place?
~tom fitz: Sure. It was morning, on November 20th.
GetHuman: Did you reach out to Frigidaire, and if so, how?
GetHuman: And which of these common Frigidaire customer issues best describes the reason you wanted to talk to them?
(Shows ~tom fitz a list of common Frigidaire problems)
~tom fitz: "Complaint" was why I was trying to call.
~tom fitz's review of Frigidaire customer service
GetHuman: So how would you sum up your experience for GetHuman's Frigidaire customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tom fitz: I believe my problem is solved. I had spent ** minutes trying to navigate the Frigidaire customer "service" without success. *gethuman is excellent!
GetHuman: Let's quantify your experience contacting Frigidaire. On a scale of 1 to 5, how easy is it go get help on a Frigidaire problem?
~tom fitz: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tom fitz: I'd give them a one out of five on communication.
GetHuman: And what about Frigidaire's ability to quickly and effectively address your problem?
~tom fitz: For that I would say one out of five.
GetHuman: And finally- any advice for other Frigidaire customers?
~tom fitz: Call them early in the day or late. Don't forget any personal or account information you might need for Frigidaire to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tom fitz taken from his Frigidaire customer service problem that occurred on November 20th, 2017.