Fujitsu: Answered immediately, transferred me to the dep...
A Fujitsu customer review by GetHuman user GetHuman-74593 from November 18th, 2017
Background on GetHuman-74593's case
GetHuman: GetHuman-74593 - can you tell our other Fujitsu customers when your case took place?
GetHuman-74593: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Fujitsu, and if so, how?
GetHuman: And which of these common Fujitsu customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-74593 a list of common Fujitsu problems)
GetHuman-74593: "Where to buy" was why I was trying to call.
GetHuman-74593's review of Fujitsu customer service
GetHuman: So how would you sum up your experience for GetHuman's Fujitsu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-74593: Answered immediately, transferred me to the department I needed, waited * minutes and got a helpful human.
GetHuman: Let's quantify your experience contacting Fujitsu. On a scale of 1 to 5, how easy is it go get help on a Fujitsu problem?
GetHuman-74593: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-74593: I'd give them a five out of five on communication.
GetHuman: And what about Fujitsu's ability to quickly and effectively address your problem?
GetHuman-74593: For that I would say five out of five.
GetHuman: And finally- any advice for other Fujitsu customers?
GetHuman-74593: Call them early in the day or late. Don't forget any personal or account information you might need for Fujitsu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-74593 taken from his Fujitsu customer service problem that occurred on November 11th, 2017.
Fujitsu
5.00 of 5 stars | 5 reviews
GetHuman-74593's Fujitsu Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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