FurnitureHomePlus.com: No one ever picked up and after waiting on hold...
A FurnitureHomePlus.com customer review by GetHuman user ~daisydelahoya from November 17th, 2017
Background on ~daisydelahoya's case
GetHuman: ~daisydelahoya - can you tell our other FurnitureHomePlus.com customers when your case took place?
~daisydelahoya: Yes. It was afternoon, on November 16th.
GetHuman: Did you reach out to FurnitureHomePlus.com, and if so, how?
GetHuman: And which of these common FurnitureHomePlus.com customer issues best describes the reason you wanted to talk to them?
(Shows ~daisydelahoya a list of common FurnitureHomePlus.com problems)
~daisydelahoya: "Warranty claim" was why I was trying to call.
~daisydelahoya's review of FurnitureHomePlus.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FurnitureHomePlus.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~daisydelahoya: No one ever picked up and after waiting on hold for ** minutes it asked me to leave a message. I called back * times and it did the same thing.
GetHuman: Let's quantify your experience contacting FurnitureHomePlus.com. On a scale of 1 to 5, how easy is it go get help on a FurnitureHomePlus.com problem?
~daisydelahoya: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~daisydelahoya: I'd give them a four out of five on communication.
GetHuman: And what about FurnitureHomePlus.com's ability to quickly and effectively address your problem?
~daisydelahoya: For that I would say one out of five.
GetHuman: And finally- any advice for other FurnitureHomePlus.com customers?
~daisydelahoya: Call them early in the day or late. Don't forget any personal or account information you might need for FurnitureHomePlus.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~daisydelahoya taken from his FurnitureHomePlus.com customer service problem that occurred on November 16th, 2017.
FurnitureHomePlus.com
1.00 of 5 stars | 1 reviews
~daisydelahoya's FurnitureHomePlus.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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