GE Appliances: Asked about a replacement microwave for one tha...
A GE Appliances customer review by GetHuman user ~Pat from November 27th, 2017
Background on ~Pat's case
GetHuman: ~Pat - can you tell our other GE Appliances customers when your case took place?
~Pat: Yes I can. It was afternoon, on November 24th.
GetHuman: Did you reach out to GE Appliances, and if so, how?
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~Pat a list of common GE Appliances problems)
~Pat: "Technical support" was why I was trying to call.
~Pat's review of GE Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pat: Asked about a replacement microwave for one that had died that would fit in existing space. Got a quick answer and am very satisfied.
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
~Pat: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pat: I'd give them a three out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
~Pat: For that I would say four out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
~Pat: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pat taken from his GE Appliances customer service problem that occurred on November 24th, 2017.