GE Appliances: GE Profile rangs and refrigerator trouble right...
A GE Appliances customer review by GetHuman user ~wisconsinJB from November 13th, 2017
Background on ~wisconsinJB's case
GetHuman: ~wisconsinJB - can you tell our other GE Appliances customers when your case took place?
~wisconsinJB: Yes I can. It was middle of the night, on November 5th.
GetHuman: Did you reach out to GE Appliances, and if so, how?
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~wisconsinJB a list of common GE Appliances problems)
~wisconsinJB: "Repairs" was why I was trying to call.
~wisconsinJB's review of GE Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~wisconsinJB: GE Profile rangs and refrigerator trouble right out of warranty and within two years. Oven cannot keep temprature (too hot) and refrigerator ice maker leaks and loud motor noise. No help from GE Customer Relations to remedy the ongoing problem
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
~wisconsinJB: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~wisconsinJB: I'd give them a five out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
~wisconsinJB: For that I would say five out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
~wisconsinJB: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~wisconsinJB taken from his GE Appliances customer service problem that occurred on November 5th, 2017.