GE Appliances: the female rep i talked to was shurd and unhelp...
A GE Appliances customer review by GetHuman user ~disatisfied from November 20th, 2017
Background on ~disatisfied's case
GetHuman: ~disatisfied - can you tell our other GE Appliances customers when your case took place?
~disatisfied: Yes. It was middle of the night, on November 10th.
GetHuman: Did you reach out to GE Appliances, and if so, how?
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows ~disatisfied a list of common GE Appliances problems)
~disatisfied: "Warranty claim" was why I was trying to call.
~disatisfied's review of GE Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~disatisfied: the female rep i talked to was shurd and unhelpful. *refusing to answer questions reguarding recalls.
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
~disatisfied: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~disatisfied: I'd give them a five out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
~disatisfied: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
~disatisfied: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~disatisfied taken from his GE Appliances customer service problem that occurred on November 10th, 2017.