GE Appliances: this is supposed to be a service technical line...
A GE Appliances customer review by GetHuman user GetHuman-71357 from November 23rd, 2017
Background on GetHuman-71357's case
GetHuman: GetHuman-71357 - can you tell our other GE Appliances customers when your case took place?
GetHuman-71357: Yeah. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to GE Appliances, and if so, how?
GetHuman: And which of these common GE Appliances customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-71357 a list of common GE Appliances problems)
GetHuman-71357: "Where to buy" was why I was trying to call.
GetHuman-71357's review of GE Appliances customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Appliances customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-71357: this is supposed to be a service technical line and there is no information on water feed initiation to the solenoid and there was no available technical support to call unless you want them to drive to your house...that.
GetHuman: Let's quantify your experience contacting GE Appliances. On a scale of 1 to 5, how easy is it go get help on a GE Appliances problem?
GetHuman-71357: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-71357: I'd give them a three out of five on communication.
GetHuman: And what about GE Appliances's ability to quickly and effectively address your problem?
GetHuman-71357: For that I would say five out of five.
GetHuman: And finally- any advice for other GE Appliances customers?
GetHuman-71357: Call them early in the day or late. Don't forget any personal or account information you might need for GE Appliances to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-71357 taken from his GE Appliances customer service problem that occurred on November 22nd, 2017.