Gallagher Basset: receptionist doesnt speak proper english and im...
A Gallagher Basset customer review by GetHuman user ~daniarosas21 from November 27th, 2017
Background on ~daniarosas21's case
GetHuman: ~daniarosas21 - can you tell our other Gallagher Basset customers when your case took place?
~daniarosas21: Yeah. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Gallagher Basset, and if so, how?
GetHuman: And which of these common Gallagher Basset customer issues best describes the reason you wanted to talk to them?
(Shows ~daniarosas21 a list of common Gallagher Basset problems)
~daniarosas21: "None of those really matches why I wanted to call Gallagher Basset that day." was why I was trying to call.
~daniarosas21's review of Gallagher Basset customer service
GetHuman: So how would you sum up your experience for GetHuman's Gallagher Basset customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~daniarosas21: receptionist doesnt speak proper english and im surprised someone actually answered the phone. That company is known for NEVER answering their phones.
GetHuman: Let's quantify your experience contacting Gallagher Basset. On a scale of 1 to 5, how easy is it go get help on a Gallagher Basset problem?
~daniarosas21: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~daniarosas21: I'd give them a five out of five on communication.
GetHuman: And what about Gallagher Basset's ability to quickly and effectively address your problem?
~daniarosas21: For that I would say five out of five.
GetHuman: And finally- any advice for other Gallagher Basset customers?
~daniarosas21: Call them early in the day or late. Don't forget any personal or account information you might need for Gallagher Basset to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~daniarosas21 taken from his Gallagher Basset customer service problem that occurred on November 25th, 2017.