GameFly: Need to have an appropriate number for contact...
A GameFly customer review by GetHuman user ~pissed off MOTHER from November 15th, 2017
Background on ~pissed off MOTHER's case
GetHuman: ~pissed off MOTHER - can you tell our other GameFly customers when your case took place?
~pissed off MOTHER: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to GameFly, and if so, how?
GetHuman: And which of these common GameFly customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off MOTHER a list of common GameFly problems)
~pissed off MOTHER: "Overcharge/Strange charge" was why I was trying to call.
~pissed off MOTHER's review of GameFly customer service
GetHuman: So how would you sum up your experience for GetHuman's GameFly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off MOTHER: Need to have an appropriate number for contact when money is coming out of your account.E-mail *****@***.com
GetHuman: Let's quantify your experience contacting GameFly. On a scale of 1 to 5, how easy is it go get help on a GameFly problem?
~pissed off MOTHER: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off MOTHER: I'd give them a five out of five on communication.
GetHuman: And what about GameFly's ability to quickly and effectively address your problem?
~pissed off MOTHER: For that I would say three out of five.
GetHuman: And finally- any advice for other GameFly customers?
~pissed off MOTHER: Call them early in the day or late. Don't forget any personal or account information you might need for GameFly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off MOTHER taken from his GameFly customer service problem that occurred on November 12th, 2017.