GameTime: It wouldn't let me return to the main page and...

A GameTime customer review by GetHuman user GetHuman-chivacre from December 7th, 2017

Background on GetHuman-chivacre's case

GetHuman: GetHuman-chivacre - can you tell our other GameTime customers when your case took place?
GetHuman-chivacre: Yes I can. It was late at night, on November 28th.
GetHuman: Did you reach out to GameTime, and if so, how?
GetHuman-chivacre: I used a help page I found on the GetHuman GameTime customer service contact info page: Contact GameTime Customer Service
GetHuman: And which of these common GameTime customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-chivacre a list of common GameTime problems)
GetHuman-chivacre: "None of those really matches why I wanted to contact GameTime that day." was why I was trying to contact.

GetHuman-chivacre's review of GameTime customer service

GetHuman: So how would you sum up your experience for GetHuman's GameTime customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-chivacre: It wouldn't let me return to the main page and I accidentally purchased I ticket I don't want
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-chivacre: I accidentally purchased a ticket I didn't want because it wouldn't let me exit the page
GetHuman: Let's quantify your experience contacting GameTime. On a scale of 1 to 5, how easy is it go get help on a GameTime problem?
GetHuman-chivacre: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-chivacre: I'd give them a five out of five on communication.
GetHuman: And what about GameTime's ability to quickly and effectively address your problem?
GetHuman-chivacre: For that I would say four out of five.
GetHuman: And finally- any advice for other GameTime customers?
GetHuman-chivacre: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GameTime to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-chivacre taken from his GameTime customer service problem that occurred on November 28th, 2017.

GameTime

5.30 of 5 stars | 37 reviews

GetHuman-chivacre's GameTime Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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