Gap Credit Card: The only way to reach a human is to keep pressi...
A Gap Credit Card customer review by GetHuman user ~Kevin from Atlanta from November 16th, 2017
Background on ~Kevin from Atlanta's case
GetHuman: ~Kevin from Atlanta - can you tell our other Gap Credit Card customers when your case took place?
~Kevin from Atlanta: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Gap Credit Card, and if so, how?
GetHuman: And which of these common Gap Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Kevin from Atlanta a list of common Gap Credit Card problems)
~Kevin from Atlanta: "Setup an account" was why I was trying to call.
~Kevin from Atlanta's review of Gap Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Gap Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kevin from Atlanta: The only way to reach a human is to keep pressing *. I pressed it more than ** times. There is no other way to reach a human. The person I talked to on the phone, however, was ok.
GetHuman: Let's quantify your experience contacting Gap Credit Card. On a scale of 1 to 5, how easy is it go get help on a Gap Credit Card problem?
~Kevin from Atlanta: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kevin from Atlanta: I'd give them a five out of five on communication.
GetHuman: And what about Gap Credit Card's ability to quickly and effectively address your problem?
~Kevin from Atlanta: For that I would say one out of five.
GetHuman: And finally- any advice for other Gap Credit Card customers?
~Kevin from Atlanta: Call them early in the day or late. Don't forget any personal or account information you might need for Gap Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kevin from Atlanta taken from his Gap Credit Card customer service problem that occurred on November 10th, 2017.