Gardenwinds.com: Only * caller ahead of me. Ashley looked up my...
A Gardenwinds.com customer review by GetHuman user GetHuman-308400 from November 21st, 2017
Background on GetHuman-308400's case
GetHuman: GetHuman-308400 - can you tell our other Gardenwinds.com customers when your case took place?
GetHuman-308400: Yes I can. It was evening, on November 15th.
GetHuman: Did you reach out to Gardenwinds.com, and if so, how?
GetHuman: And which of these common Gardenwinds.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-308400 a list of common Gardenwinds.com problems)
GetHuman-308400: "Cancel order" was why I was trying to call.
GetHuman-308400's review of Gardenwinds.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Gardenwinds.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-308400: Only * caller ahead of me. Ashley looked up my order and told me the next step - take photos of the problem & email them to her.
GetHuman: Let's quantify your experience contacting Gardenwinds.com. On a scale of 1 to 5, how easy is it go get help on a Gardenwinds.com problem?
GetHuman-308400: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-308400: I'd give them a one out of five on communication.
GetHuman: And what about Gardenwinds.com's ability to quickly and effectively address your problem?
GetHuman-308400: For that I would say two out of five.
GetHuman: And finally- any advice for other Gardenwinds.com customers?
GetHuman-308400: Call them early in the day or late. Don't forget any personal or account information you might need for Gardenwinds.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-308400 taken from his Gardenwinds.com customer service problem that occurred on November 15th, 2017.
Gardenwinds.com
3.00 of 5 stars | 2 reviews
GetHuman-308400's Gardenwinds.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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