Gawker Media: Kotaku, owned by Gawker* has little journalist...
A Gawker Media customer review by GetHuman user ~A customer from November 24th, 2017
Background on ~A customer's case
GetHuman: ~A customer - can you tell our other Gawker Media customers when your case took place?
~A customer: Yes. It was evening, on November 14th.
GetHuman: Did you reach out to Gawker Media, and if so, how?
GetHuman: And which of these common Gawker Media customer issues best describes the reason you wanted to talk to them?
(Shows ~A customer a list of common Gawker Media problems)
~A customer: "None of those really matches why I wanted to call Gawker Media that day." was why I was trying to call.
~A customer's review of Gawker Media customer service
GetHuman: So how would you sum up your experience for GetHuman's Gawker Media customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A customer: Kotaku, owned by Gawker* has little journalist integrity. I assume that Gawker does not care about the *gamergate movement complaints.
GetHuman: Let's quantify your experience contacting Gawker Media. On a scale of 1 to 5, how easy is it go get help on a Gawker Media problem?
~A customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A customer: I'd give them a one out of five on communication.
GetHuman: And what about Gawker Media's ability to quickly and effectively address your problem?
~A customer: For that I would say two out of five.
GetHuman: And finally- any advice for other Gawker Media customers?
~A customer: Call them early in the day or late. Don't forget any personal or account information you might need for Gawker Media to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A customer taken from his Gawker Media customer service problem that occurred on November 14th, 2017.
Gawker Media
1.00 of 5 stars | 12 reviews
~A customer's Gawker Media Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars
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