Georgia Department of Revenue: I have mailed tax forms twice. First mailed...
A Georgia Department of Revenue customer review by GetHuman user ~Janie from November 28th, 2017
Background on ~Janie's case
GetHuman: ~Janie - can you tell our other Georgia Department of Revenue customers when your case took place?
~Janie: Yeah. It was late at night, on November 23rd.
GetHuman: Did you reach out to Georgia Department of Revenue, and if so, how?
GetHuman: And which of these common Georgia Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Janie a list of common Georgia Department of Revenue problems)
~Janie: "None of those really matches why I wanted to call Georgia Department of Revenue that day." was why I was trying to call.
~Janie's review of Georgia Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Janie: I have mailed tax forms twice. First mailed ********. Said they never received it. Sent certified mail which showed they received it on June *, ****. Contacted them again on *********. After holding for * hour, a Ms Brown answered and told me to hold. The hold turned into a disconnection. Still holding another ** minutes listening to music. Where is my refund????
GetHuman: Let's quantify your experience contacting Georgia Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Revenue problem?
~Janie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Janie: I'd give them a three out of five on communication.
GetHuman: And what about Georgia Department of Revenue's ability to quickly and effectively address your problem?
~Janie: For that I would say five out of five.
GetHuman: And finally- any advice for other Georgia Department of Revenue customers?
~Janie: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Janie taken from his Georgia Department of Revenue customer service problem that occurred on November 23rd, 2017.