Georgia Power: Quick to look up information. Knowledgeable abo...
A Georgia Power customer review by GetHuman user GetHuman-396477 from November 19th, 2017
Background on GetHuman-396477's case
GetHuman: GetHuman-396477 - can you tell our other Georgia Power customers when your case took place?
GetHuman-396477: Yeah. It was evening, on November 17th.
GetHuman: Did you reach out to Georgia Power, and if so, how?
GetHuman: And which of these common Georgia Power customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-396477 a list of common Georgia Power problems)
GetHuman-396477: "Book appointment" was why I was trying to call.
GetHuman-396477's review of Georgia Power customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Power customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-396477: Quick to look up information. Knowledgeable about the question. Did not like the answer but now I know.
GetHuman: Let's quantify your experience contacting Georgia Power. On a scale of 1 to 5, how easy is it go get help on a Georgia Power problem?
GetHuman-396477: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-396477: I'd give them a four out of five on communication.
GetHuman: And what about Georgia Power's ability to quickly and effectively address your problem?
GetHuman-396477: For that I would say five out of five.
GetHuman: And finally- any advice for other Georgia Power customers?
GetHuman-396477: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Power to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-396477 taken from his Georgia Power customer service problem that occurred on November 17th, 2017.