GetHuman: Some one needs to answer the phone

A GetHuman customer review by GetHuman user GetHuman-shellyr2 from December 1st, 2017

Background on GetHuman-shellyr2's case

GetHuman: GetHuman-shellyr2 - can you tell our other GetHuman customers when your case took place?
GetHuman-shellyr2: Sure. It was morning, on November 28th.
GetHuman: Did you reach out to GetHuman, and if so, how?
GetHuman-shellyr2: I used a email I found on the GetHuman GetHuman customer service contact info page: Contact GetHuman Customer Service
GetHuman: And which of these common GetHuman customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-shellyr2 a list of common GetHuman problems)
GetHuman-shellyr2: "Setup service" was why I was trying to contact.

GetHuman-shellyr2's review of GetHuman customer service

GetHuman: So how would you sum up your experience for GetHuman's GetHuman customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-shellyr2: Some one needs to answer the phone
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-shellyr2: Suggestion for Facebook ***-***-****: Some one needs to answer the phone**https:**gethuman.com*phone-number*Facebook
GetHuman: Let's quantify your experience contacting GetHuman. On a scale of 1 to 5, how easy is it go get help on a GetHuman problem?
GetHuman-shellyr2: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-shellyr2: I'd give them a five out of five on communication.
GetHuman: And what about GetHuman's ability to quickly and effectively address your problem?
GetHuman-shellyr2: For that I would say five out of five.
GetHuman: And finally- any advice for other GetHuman customers?
GetHuman-shellyr2: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GetHuman to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-shellyr2 taken from his GetHuman customer service problem that occurred on November 28th, 2017.

GetHuman

3.00 of 5 stars | 10 reviews

GetHuman-shellyr2's GetHuman Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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