GetHuman: nobody had the correct ionformation when I called ...
A GetHuman customer review by GetHuman user GetHuman-treadle from November 30th, 2017
Background on GetHuman-treadle's case
GetHuman: GetHuman-treadle - can you tell our other GetHuman customers when your case took place?
GetHuman-treadle: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to GetHuman, and if so, how?
GetHuman: And which of these common GetHuman customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-treadle a list of common GetHuman problems)
GetHuman-treadle: "Cancel Account" was why I was trying to contact.
GetHuman-treadle's review of GetHuman customer service
GetHuman: So how would you sum up your experience for GetHuman's GetHuman customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-treadle: nobody had the correct ionformation when I called ...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman-treadle: Suggestion for AT&T U-Verse ***-***-****: nobody had the correct ionformation when I called about an old issue and said that they had never heard from me before. It's ridiculous. I was promised a reduction in my bill and got nothing except a big bill I didn't deserve.**https:**gethuman.com*phone-number*AT-T-U-Verse
GetHuman: Let's quantify your experience contacting GetHuman. On a scale of 1 to 5, how easy is it go get help on a GetHuman problem?
GetHuman-treadle: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-treadle: I'd give them a five out of five on communication.
GetHuman: And what about GetHuman's ability to quickly and effectively address your problem?
GetHuman-treadle: For that I would say five out of five.
GetHuman: And finally- any advice for other GetHuman customers?
GetHuman-treadle: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for GetHuman to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-treadle taken from his GetHuman customer service problem that occurred on November 22nd, 2017.