GiftTree.com: dissapointed with the lack of importance to del...
A GiftTree.com customer review by GetHuman user ~lynn123 from November 16th, 2017
Background on ~lynn123's case
GetHuman: ~lynn123 - can you tell our other GiftTree.com customers when your case took place?
~lynn123: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to GiftTree.com, and if so, how?
GetHuman: And which of these common GiftTree.com customer issues best describes the reason you wanted to talk to them?
(Shows ~lynn123 a list of common GiftTree.com problems)
~lynn123: "Overcharge/Strange charge" was why I was trying to call.
~lynn123's review of GiftTree.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GiftTree.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lynn123: dissapointed with the lack of importance to deliever my order. will not be using their website again flowers got there late and part of the order someonhow never got there.
GetHuman: Let's quantify your experience contacting GiftTree.com. On a scale of 1 to 5, how easy is it go get help on a GiftTree.com problem?
~lynn123: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lynn123: I'd give them a five out of five on communication.
GetHuman: And what about GiftTree.com's ability to quickly and effectively address your problem?
~lynn123: For that I would say five out of five.
GetHuman: And finally- any advice for other GiftTree.com customers?
~lynn123: Call them early in the day or late. Don't forget any personal or account information you might need for GiftTree.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lynn123 taken from his GiftTree.com customer service problem that occurred on November 12th, 2017.
GiftTree.com
4.50 of 5 stars | 1 reviews
~lynn123's GiftTree.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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