Global Experience Specialists: GES is the worst shipping company to rely on fo...

A Global Experience Specialists customer review by GetHuman user ~The Batman from November 12th, 2017

Background on ~The Batman's case

GetHuman: ~The Batman - can you tell our other Global Experience Specialists customers when your case took place?
~The Batman: Yes I can. It was middle of the night, on November 6th.
GetHuman: Did you reach out to Global Experience Specialists, and if so, how?
~The Batman: I used the 800-475-2098 number I found for on the GetHuman Global Experience Specialists customer phone number page I was on: Global Experience Specialists Customer Service Phone Number
GetHuman: And which of these common Global Experience Specialists customer issues best describes the reason you wanted to talk to them?
(Shows ~The Batman a list of common Global Experience Specialists problems)
~The Batman: "None of those really matches why I wanted to call Global Experience Specialists that day." was why I was trying to call.

~The Batman's review of Global Experience Specialists customer service

GetHuman: So how would you sum up your experience for GetHuman's Global Experience Specialists customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The Batman: GES is the worst shipping company to rely on for trade shows. They are completely inept when it comes to shipping goods (all of our tvs and monitors were busted up when they arrived), and provide absolutely no security in their warehouses, as over $**** of electronics was stolen after being shrinkwrapped and paletteized. Furthermore, GES has no customer service or sense of responsibility. We had to front the money for an obvious GES logistics flaw.
GetHuman: Let's quantify your experience contacting Global Experience Specialists. On a scale of 1 to 5, how easy is it go get help on a Global Experience Specialists problem?
~The Batman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The Batman: I'd give them a three out of five on communication.
GetHuman: And what about Global Experience Specialists's ability to quickly and effectively address your problem?
~The Batman: For that I would say five out of five.
GetHuman: And finally- any advice for other Global Experience Specialists customers?
~The Batman: Call them early in the day or late. Don't forget any personal or account information you might need for Global Experience Specialists to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The Batman taken from his Global Experience Specialists customer service problem that occurred on November 6th, 2017.

Global Experience Specialists

5.00 of 5 stars | 4 reviews

~The Batman's Global Experience Specialists Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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