Global Vacation Network: poor customer service

A Global Vacation Network customer review by GetHuman user GetHuman60156 from December 8th, 2017

Background on GetHuman60156's case

GetHuman: GetHuman60156 - can you tell our other Global Vacation Network customers when your case took place?
GetHuman60156: Sure. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Global Vacation Network, and if so, how?
GetHuman60156: I used a help page I found on the GetHuman Global Vacation Network customer service contact info page: Contact Global Vacation Network Customer Service
GetHuman: And which of these common Global Vacation Network customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman60156 a list of common Global Vacation Network problems)
GetHuman60156: "None of those really matches why I wanted to contact Global Vacation Network that day." was why I was trying to contact.

GetHuman60156's review of Global Vacation Network customer service

GetHuman: So how would you sum up your experience for GetHuman's Global Vacation Network customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman60156: poor customer service
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman60156: bad experience with vacation and poor scheduling of vacations
GetHuman: Let's quantify your experience contacting Global Vacation Network. On a scale of 1 to 5, how easy is it go get help on a Global Vacation Network problem?
GetHuman60156: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman60156: I'd give them a five out of five on communication.
GetHuman: And what about Global Vacation Network's ability to quickly and effectively address your problem?
GetHuman60156: For that I would say four out of five.
GetHuman: And finally- any advice for other Global Vacation Network customers?
GetHuman60156: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Global Vacation Network to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman60156 taken from his Global Vacation Network customer service problem that occurred on December 1st, 2017.

Global Vacation Network

4.40 of 5 stars | 83 reviews

GetHuman60156's Global Vacation Network Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Global Vacation Network, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Global Vacation Network in any way.

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!