Globe Life Insurance: Closed for the holidays. No alternative number...

A Globe Life Insurance customer review by GetHuman user ~Walt from November 28th, 2017

Background on ~Walt's case

GetHuman: ~Walt - can you tell our other Globe Life Insurance customers when your case took place?
~Walt: Yeah. It was morning, on November 21st.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
~Walt: I used the 800-654-5433 number I found for on the GetHuman Globe Life Insurance customer phone number page I was on: Globe Life Insurance Customer Service Phone Number
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Walt a list of common Globe Life Insurance problems)
~Walt: "Coverage question" was why I was trying to call.

~Walt's review of Globe Life Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Walt: Closed for the holidays. No alternative numbers. The automated system kept sending me to their closed office. The payment system couldn'the successfullyrics take a payment. This was my first and last time using this system. The alternate number listed doesn't exist any longer.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Walt: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Walt: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Walt: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Walt: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Walt taken from his Globe Life Insurance customer service problem that occurred on November 21st, 2017.

Globe Life Insurance

3.11 of 5 stars | 77 reviews

~Walt's Globe Life Insurance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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