Globe Life Insurance: Its said its ** hours well is not call several...

A Globe Life Insurance customer review by GetHuman user ~cheree from November 24th, 2017

Background on ~cheree's case

GetHuman: ~cheree - can you tell our other Globe Life Insurance customers when your case took place?
~cheree: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
~cheree: I used the 800-654-5433 number I found for on the GetHuman Globe Life Insurance customer phone number page I was on: Globe Life Insurance Customer Service Phone Number
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~cheree a list of common Globe Life Insurance problems)
~cheree: "Claims" was why I was trying to call.

~cheree's review of Globe Life Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cheree: Its said its ** hours well is not call several of times still direct me to the web site.I wasn't at he so I didn't have my policy *
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~cheree: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cheree: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~cheree: For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~cheree: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cheree taken from his Globe Life Insurance customer service problem that occurred on November 16th, 2017.

Globe Life Insurance

3.11 of 5 stars | 77 reviews

~cheree's Globe Life Insurance Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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