Globe Life Insurance: Said open ****. Called X* @ * *:** pm on a Satu...
A Globe Life Insurance customer review by GetHuman user ~anonymous from November 25th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Globe Life Insurance customers when your case took place?
~anonymous: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Globe Life Insurance problems)
~anonymous: "Make/Chase a claim" was why I was trying to call.
~anonymous's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Said open ****. Called X* @ * *:** pm on a Saturday, got a "press one for..., etc..." menu, then asked for policy * (I was trying to check about an OLD policy), I entered it, "not found, Thank You, good-bye"---click. Never found a human!!!
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a five out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Globe Life Insurance customer service problem that occurred on November 22nd, 2017.